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CAREER

Customer Service Representative

Duties

  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Checking products for compliance with the customer’s requirements
  • Checking products for damage
  • Working with international delivery services, such as FedEx and UPS
  • Maintain customer databases
  • Communicate and coordinate with internal departments

Education and Experience

  • High school diploma, general education degree or equivalent
  • Word processing skills
  • Adequate numeric, oral and written language abilities

Key Competencies

  • Communication skills - verbal and written
  • Listening skills
  • Problem analysis and problem-solving skills
  • Attention to detail and accuracy
  • Adaptability

We Offer

  • Flexible Schedule
  • Ocean Ecommerce offers a comprehensive employee benefits program, including health, dental, and life insurance.
  • Paid Vacation

 

Send your CV to careers@oceancommerce.net and we will contact you within 48 hours.